Please allow a processing and delivery time of 3 - 5 working days once your items are ready for despatch.

All deliveries are fulfilled by Ninjavan.

We currently ship to the countries at the shipping rates listed below:

Malaysia - SGD 35

Australia and New Zealand - SGD 45

Hong Kong, Japan and South Korea - SGD 45

EU, UK, US and Canada - SGD 45

International orders are fulfilled by FedEx Express or DHL.

Please note that any customs and import taxes incurred are to be paid by you.

If the country you are ordering from is not listed above, please write to us at support@lovegem.co for a manual quote.

For pre-orders, Please note that there is a production lead time as all our pieces are handcrafted.

Production lead time can range from 4 - 10 weeks depending on the design and is specified on item page.

For our instock pieces, there is no production lead time and your order will be processed in 3 working days.